Legal
Privacy policy
Last updated: 23 October 2026
1. Who we are
Talvent Limited ("Talvent", "we", "us") is a company registered in England and Wales with company number 17529364. Our registered office is 155a Green Lanes, London, N13 4SP. We are the controller of the personal information described in this policy.
This policy explains what information we collect about clients, candidates and website visitors, why we collect it, and your rights. If you have any questions, email contact@talvent.co.uk.
2. Information we collect
If you are a client or enquire about our services
When you fill in our contact form, book a call, email or phone us, we collect your name, company, email address, phone number, region, the service and roles you are interested in, and anything you tell us in your message. If you become a client, we also keep contract, billing and payment details.
If you apply for a job
When you apply through our careers page or send us your CV, we collect your name, email address, phone number, city, area of work, years of experience, expected salary, any profile or portfolio link, your CV, and anything else you choose to tell us. During recruitment we may also record interview notes, skills test results and references.
Please do not include sensitive information, such as health details, religion or ethnicity, in your CV unless you want us to take it into account.
When you visit our website
Our website host keeps standard server logs, which include your IP address, browser type and the pages you visited. These are used to keep the website secure and working.
We use Cloudflare Web Analytics to count visits and see which pages are popular. It does not use cookies, does not track you across other websites and does not build a profile of you. It records anonymous information such as the page visited, the website that referred you, your browser type and your country. See our cookie policy.
3. How we use your information and our legal reasons
| What we use it for | Legal reason |
|---|---|
| Replying to your enquiry and discussing our services | Legitimate interests (running and growing our business) |
| Providing our services and managing your account | Contract |
| Invoicing, accounting and tax records | Legal obligation |
| Assessing job applicants and matching them to roles | Legitimate interests, and steps before entering a contract |
| Sharing a candidate's profile with a client | Legitimate interests. We tell candidates before their details are shared with a specific client. |
| Keeping our website secure | Legitimate interests |
| Counting visits and improving our website | Legitimate interests |
We do not sell your information, and we do not use it for automated decision-making.
4. Who we share it with
- Our recruitment and operations team in Pakistan, who screen candidates and manage our team members.
- Clients, when we put a candidate forward for a role.
- Service providers who help us run the business, such as our website and email host (Hostinger), our website analytics provider (Cloudflare), our accountants, and our bank.
- Authorities, if the law requires it.
5. International transfers
Because our team is based in Pakistan and our clients are in the USA, Europe and the Middle East, your information may be sent outside the UK. Where the destination country does not have UK-approved data protection laws, we use safeguards approved by the UK, such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. Contact us for more details.
6. How long we keep it
- Enquiries that do not lead to work: up to 2 years after our last contact.
- Client records: 6 years after the contract ends, for legal and tax reasons.
- Candidate applications: up to 2 years after our last contact, so we can consider you for future roles. You can ask us to delete your details sooner.
- Team member records: 6 years after employment ends.
7. Keeping it safe
We use secure email, password managers, encrypted company laptops and access controls. Only people who need your information to do their job can see it, and all our staff sign confidentiality agreements.
8. Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct or delete it
- object to, or ask us to limit, how we use it
- ask us to send it to you or another organisation in a common format
- withdraw your consent at any time, where we rely on consent
To use any of these rights, email contact@talvent.co.uk. We will reply within one month.
9. Complaints
If you are unhappy with how we handle your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.